Gilles N'Goala and Alain Paillet (2002)
Monitoring Satisfaction and Loyalty: a Panel Approach in the Retail Banking Context
3rd IRGREM Workshop (International Group for Relationship and E-Marketing), Bayonne.
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Gilles N'Goala and Alain Paillet (2002) Monitoring Satisfaction and Loyalty: a Panel Approach in the Retail Banking Context3rd IRGREM Workshop (International Group for Relationship and E-Marketing), Bayonne. |
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